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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cheryl Gossen

Cheryl Gossen

May 13, 2026

5  out of  5
rating by Cheryl Gossen
"My agent was very thorough with explaining everything to me. So I could make wise decision on what works for me"
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Anna Rauch

May 7, 2026

5  out of  5
rating by Anna Rauch
"Sam and his team are outstanding. They’re highly responsive, made the insurance process easy to understand, and handled everything quickly and efficiently. We feel very well supported and would highly recommend Sam and his team for any insurance needs."
We responded:
"Thank you for your review Anna! We are honored you chose us to protect what's most important to you. Excited to work with you for years to come!"
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Amber Palm

April 30, 2026

5  out of  5
rating by Amber Palm
"Max was extremely knowledgeable and helpful!"
We responded:
"Thanks for the five star review, Amber. We think Max is pretty great too!"
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Beau Pressler

April 28, 2026

5  out of  5
rating by Beau Pressler
"He had a very personable and friendly demeanor. He was very thorough and made sure we had everything we needed while also making sure it fit our budget. I am very pleased with the service he provided and highly recommend him. I have been with a different insurance for 15 years and my aunt works insurance, I was skeptical at first but he definitely knows what he’s doing and even being barraged with multiple questions never got upset and answered them well. Thank you, Sam"
We responded:
"Thanks for your review, Beau! It is our job to make sure you feel great about your insurance program, and we are excited to take care of you!"
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Kelly Gottberg

April 26, 2026

5  out of  5
rating by Kelly Gottberg
"I just want to say that my agent at state farm went absolutely above and beyond for me. I was just shopping around for quotes because the insurance company (Progressive) I was with kept raising prices. After my last renewal they raised my insurance almost $70!!! I was with this company for 8, almost 9 years! I honestly thought I had pretty good full coverage insurance. After talking to the agent at state farm that was helping me, I realized (my own conclusion) I was being taken advantage of. Not only did my agent help me with getting amazing coverage that is 3x (maybe even 4x) better than the coverage I had, she also helped with bundling in renters insurance and extra financial coverage if im ever in an accident and can not work for a period of time. She went above and beyond my expectations and I am truly grateful. She saved me $100 a month and as a mother, that amount of money goes a long way for necessities. She was professional, understanding, compassionate about my end of things and just amazing to work with. I felt a weight lifted off my chest and more importantly I felt heard. I wasn't a number or quota to make. I was treated like a human being and honestly it just went so smoothly. I felt like I was talking with an old friend catching up. My previous insurance company (Progressive) never made me feel like I mattered. I was just a number to them. It didn't matter to them that I've been a loyal customer for almost 9 years. Interaction with my previous insurance was always rushed and I never felt heard. I figured this was the norm and im pleased to be proven wrong. Without a doubt in my mind I'd recommend state farm. I even told co workers about my experience and I know a few will be calling in to get a quote. Im not just extremely happy with my experience but astounded by the care given. Top notch service and I look forward to being a forever customer. Thank you!!!"
We responded:
"Wow thanks for the outstanding review, Kelly! We are so happy to hear you had an amazing experience with Dallyce. We are so excited to protect you and your family!"
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Hannah Peterson

April 16, 2026

5  out of  5
rating by Hannah Peterson
"Sam Tibbits was extremely helpful and personable. My situation was more complex, plus I was looking for a bundled policy, but with different start dates for each type of coverage. He breezed through it and was really informative. He went above and beyond and gave valuable personal input which helped me keep the cost lower, while still getting what I needed! He was not pushy or "salesman-y" like I've experienced elsewhere. I like that he is even a local resident who knows the area "like a good neighbor." 😆 I'm very happy with my low bill, and I genuinely feel like I'll actually be well supported with State Farm."
We responded:
"Thanks for your review, Hannah. We appreciate the opportunity to help you with your complex situation!"
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jenna destefano

April 15, 2026

5  out of  5
rating by jenna destefano
"Dallyce was absolutely wonderful! I came in for a quarter and left with better full coverage car insurance and knowledge on how each policy works for me as well as great deals and discounts! I recommend State Farm! And if you go in and see Dallyce she will absolutely help you with everything you need and answer any questions you have!"
We responded:
"Thanks for the review, Jenna! We think Dallyce is pretty great too!"
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darin burau

April 14, 2026

5  out of  5
rating by darin burau
"Price was great and service was expedient. The gal that helped me out I unfortunately don’t recall her name, but she was from big Lake Minnesota, and she was wonderful."
We responded:
"Thanks for the review, Darin! Glad we were able to help you with your motorcycle insurance!"
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Jennifer Schmars

April 14, 2026

5  out of  5
rating by Jennifer Schmars
"Max has been nothing short of amazing. He has not only helped save me money with my auto insurance but has also helped me with so many other things as well. Max makes insurance easy and not stressful. He’s walked me through every step of the way, answering any questions I have. Always while having a great attitude! I 100% recommend going to Max, you won’t be disappointed!! 10/10"
We responded:
"Thanks for the review, Jennifer! We think Max is pretty great too! Glad we were able to take care of your life insurance, vehicle insurance, and renters insurance!"
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J Kerkhoff

April 13, 2026

5  out of  5
rating by J Kerkhoff
"Sam and Max were very helpful. My insurance rates went down by almost 50%."
We responded:
"Thanks for the review! We are pumped you were able to save almost 50% on your vehicle insurance!"
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Nancy Bouley

April 6, 2026

5  out of  5
rating by Nancy Bouley
"Very nice, friendly and informative....my 1st time meeting Tim."
We responded:
"So great meeting you today, Nancy! We had the best time getting to know you better! Thanks for the five star review!"
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Maksym Veremchuk

April 6, 2026

5  out of  5
rating by Maksym Veremchuk
"Outstanding customer service"
We responded:
"Thanks for the five star review, Maksym! We always strive to provide the best customer service possible. Excited to take care of your insurance program!"
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sara rud

April 2, 2026

5  out of  5
rating by sara rud
"Always honest and forthcoming on every single thing I ask. I deal with Max and he always has what I need to complete questions. I love State Farm and have been with them since 1988, made a very stupid decision to change insurance and regret ever doing it. Changing back has been my hope and know it’s been realized with the incredible help of Max. Very happy customer again and great customer service when I need them."
We responded:
"Sara, we are so happy to have you working with our office on your family's insurance program! Thanks for your review!"
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Nicole Marshall

April 2, 2026

5  out of  5
rating by Nicole Marshall
"Sam was super helpful, very easy to work with and not pushy for me to add on anything I didn’t want. Very happy already I made the switch to State Farm!"
We responded:
"Thanks for your review, Nicole! We are ecstatic you are part of our State Farm family!"
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Michalene Loeffler

March 31, 2026

5  out of  5
rating by Michalene Loeffler
"Very friendly and informative!!"
We responded:
"Thanks for your review, Michalene!"
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Nickie Pierotti

March 31, 2026

5  out of  5
rating by Nickie Pierotti
"Sam is very friendly and knowledgeable. Would recommend."
We responded:
"Thanks for your review, Nickie! Glad we get to take care of your family's insurance program!"
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Clara W

March 25, 2026

5  out of  5
rating by Clara W
"Sam and his team were immensely helpful and quick with helping me repair a broken window. Sam is constantly working to offer customers great options for coverage and helps to explain the confusing world of insurance policies! I will recommend to EVERYONE!"
We responded:
"Thanks for your review, Clara! We are so glad we were able to help with your broken window! "
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Gabby Reid

March 20, 2026

5  out of  5
rating by Gabby Reid
"Knowledgeable agents & great, dependable service."
We responded:
"Thanks for your review, Gabby! Excited to work with you!"
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Winston Law

March 20, 2026

5  out of  5
rating by Winston Law
"Max was amazing to work with! The Tibbits’ brothers helped me find the best deal and weren’t pushing me to buy more but rather worked with me to find what works best for my family. Max taught me a lot about insurance and what I needed to know as a first time home buyer. I would recommend them to anyone I know!"
We responded:
"Congratulations on your home purchase, Winston! We are honored your family chose us for your homeowners insurance. We appreciate your recommendation!"
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Joe

March 10, 2026

5  out of  5
rating by Joe
"We have been with State Farm at the Princeton location back to the time when Curt Van Oort was the agent in charge. Fast forward a few years and now that Curt has moved on, we have a new “sheriff in town” and his name is Sam Tibbits. My wife and I happened to be on vacation when we received a call from their agency asking to set up a meeting in order to meet Sam and go over our insurance policies. We were both immediately impressed by the fact that he actually cared enough to want to meet us in person rather than an impersonal call or email like other agencies would most likely do. Meeting day was equally impressive. Sam was punctual, charismatic, knowledgeable and friendly. During our time getting to know each other and reviewing our policies, he proved worthy of the title new “sheriff in town” thus making it easy to recommend this location for anyone looking for an insurance agency."
We responded:
"Thanks for your review, Joe! We had the best time meeting you and are excited to continue to take care of your family's insurance needs. "
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Shimeng Vue

March 9, 2026

5  out of  5
rating by Shimeng Vue
"I was shopping around for home insurance and was trying to get quotes from multiple insurance company and ended choosing State Farm because of Max Tibbits. He had reached out the day of my request and was thorough on explaining the coverages that came along with it. My interaction with him was great and he was patient working with us knowing we were new home buyers. Overall, would recommend anyone shopping around to give these guys a call for coverage or just for a good conversation!"
We responded:
"Thanks for your glowing recommendation, Shimeng! We think Max is pretty great too. Congratulations on your new home. Excited to take care of your family!"
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Rebekah Brown

March 9, 2026

5  out of  5
rating by Rebekah Brown
"Very friendly and knowledgeable! Saved my family a ton of money!! Highly recommended!"
We responded:
"We are so excited to work with you, Rebekah! Glad we were able to save your family a ton of money!"
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Heather Kivisto

March 7, 2026

5  out of  5
rating by Heather Kivisto
"Absolutely wonderful experience! Sam was knowledgeable, friendly, professional and provided answers and information without pressure to make decisions on the spot!"
We responded:
"Thanks for your review, Heather. We can't wait to continue to serve you!"
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Joel Zimmerman

February 20, 2026

5  out of  5
rating by Joel Zimmerman
"Well, I was looking for new insurance and had an independent insurance agent in the past who was also very good but I had seperate policies for my classic car and motorcycles. I was also looking for a good deal, simplicity and all in one along with a good digital interface. I was also tired of switching policies every once in a while. Max reached out to me via phone while I was actually looking at other carriers. He was a very impressionable, nice, kind, patient, knowledgeable and funny guy. The process was relatively flawless, Max offered a great point of view and went over every detail. Pointing out things in my old insurance as well as other things in the prospective insurance as well. Everything was pretty comparable in price and coverage (pretty sure i actually got better coverage AND price than previous quotes after all was said and done) which to be honest was pretty irrelevant to me since all my other boxes were checked its just a bonus and you scored loyalty points. Bill breakdown was good, lots of options to consider and lots of options to consider for the future as well. I hate to say it and I am sure this is said a lot in these reviews but.... Like a good Neighbor, State Farm is there - and so are you guys. Thank you for the card as well."
We responded:
"Joel, thank you for your review. Your trust in our agency means the world to us and we are excited to take care of you!"
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Carly Mosloski

January 30, 2026

5  out of  5
rating by Carly Mosloski
"I had a great experience working with Dallyce at State Farm! She was able to get me a policy with better coverage at a better price than I had in the past and went above and beyond to research and communicate the best options for me."
We responded:
"Thanks for your review, Carly! We are thrilled you were able to find the right policy for you. Happy you received better coverage at a better price! "